30/01/2017

1. Communicate regularly with staff
   Even if they don’t respond.
2. Be consistent with all employees
   They need to know where they stand and what to expect.
3. Tackle issues head-on
   Provide support, set targets, offer training where possible.
4. Keep records
   We hope you won’t need them, but without them, your defence in a tribunal will be much weaker.
5. Don’t let things fester
   Problem behaviour or poor performance won’t fix itself and you cannot bring up historic matters you never mentioned at the time.

If you need advice on how best to deal with your troublesome employees or advice on any employment-related matter contact Laura Franklin at Beswicks Legal on 01782 205000 or laura.franklin@beswicks.com.