Ryan Yates Group Operations Director

• +44 (0)1782 205000
• ryan.yates@beswicks.com

As Group Operations Director and part of Beswicks’ ownership team, I am responsible for day-to-day operations and management of the firm, as well as implementing strategies that drive growth and enhance the overall performance of the firm. I have significant business management experience, enabling me to ensure that we operate in an efficient and effective way, aligned with our vision, values and business strategy.

Some of the areas that I have responsibility for include:

Leadership and Vision

• Strategic Planning: Developing and implementing the firm’s strategic goals and vision, setting long-term objectives and identifying growth opportunities.
• Leadership: Providing strong leadership to partners, associates, and staff. This includes fostering a positive firm culture, motivating team members and promoting a collaborative environment.

Management and Operations

• Operational Oversight: Managing the day-to-day operations of the firm, including administrative functions, resource allocation and workflow management.
• Financial Management: Overseeing the firm’s financial health, including budgeting, financial planning, revenue generation, expense control and profitability analysis.
• Human Resources: Involvement in hiring, training, and retaining staff and solicitors. This includes performance evaluations, career development and handling personnel issues.

Client Relations and Business Development

• Client Management: Maintaining and nurturing relationships with key clients, ensuring client satisfaction and addressing any issues that arise.

• Business Development: Leading efforts to attract new clients and business opportunities. This includes networking, marketing and developing partnerships.

Technology and Innovation

• Technology Management: Overseeing the adoption and implementation of technology solutions that improve efficiency and client service.
• Innovation: Encouraging innovative practices and continuous improvement within the firm.

Other interests:

• I am Non-Executive Commercial Director of Staffordshire FA.